ChatGPT isn’t working for many users right now. With numerous reports on social media, we also confirmed that the chatbot loads but isn’t able to respond to queries, while others are seeing an “internal server error” message.
It looks like the outage started around 1:30PM ET, which is when reports began to spike on Down Detector. At 2PM ET, OpenAI posted an update to its status page, saying ChatGPT, the API, and its text-to-video generator Sora are “currently experiencing high error rates.” An update posted at 2:18PM ET said the issue is “caused by an upstream provider” and that OpenAI is currently monitoring the situation.
At 3:06PM ET, OpenAI said it’s “continuing to work on a fix.” There’s no mention of an ETA for when access will be restored.
ChatGPT has gone down a few times in the past several months. Just days after OpenAI released Sora to ChatGPT subscribers earlier this month, the video generation tool and ChatGPT went down for hours. Meanwhile, a widespread outage affecting AI tools brought down ChatGPT in June.
Update, December 26th: Added an update from OpenAI.